Hands-On Workshops for Effective Goal Setting

Year: 2023
Role: Facilitator & Service Designer

A group of people attending a workshop

Objective: Equip managers with effective goal-setting and feedback communication skills.

Approach:

  • Designed and facilitated 8 workshops for approximately 200 managers, establishing a unified approach to goal setting.

  • Training Phases:

    1. Phase 1: An initial e-Learning course introducing the goal-setting template.

    2. Phase 2: In-person sessions to practice goal setting, focusing on personal development and cross-functional skills.

    3. Phase 3: A second e-Learning course on feedback collection, goal communication, and active listening.

    4. Phase 4: Final in-person sessions with practical exercises, role-playing, and team-specific workshops.

Outcome: The program strengthened managerial skills in goal setting, fostering a collaborative and strategic approach within the organization.

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