Hi, it’s very nice to meet you! 👋

I’m Veronica, and while I wear many hats in life, I would describe my work as a blend of philosophical depth, content creation, user research, and project management.

I focus on crafting inclusive, sustainable, and impactful solutions that resonate on both an ethical and strategic level.

What I Do

Service Design & User Research

Facilitating insights-driven design

I conduct in-depth research and facilitate collaborative workshops to uncover user needs, ensuring that the design process is grounded in real insights and fosters innovative solutions.

Project Management

Driving projects to success

I lead projects from conception to completion, ensuring timely delivery, clear communication, and alignment with strategic goals.

Content Creation & Storytelling

Communicating complex ideas

I create content that engages by telling meaningful stories while effectively communicating complex concepts.

How I do it

Empathy

I prioritize understanding the needs, motivations, and emotions of users and stakeholders, ensuring that empathy drives my approach to design and communication.

Ethical Practices

I am committed to integrity and transparency in all aspects of my work, guided by a deep respect for all living beings and the environment, and adhering to ethical research and practices.

Innovation

I embrace creativity and forward-thinking by constantly exploring new ideas and approaches, aiming to create effective solutions while valuing collaboration and open dialogue.